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Terms & Conditions and Privacy Policy

Terms & Conditions

Effective Date: October 15, 2026
Last Updated: October 15, 2026

Welcome to the Jemba9 website.

These Terms & Conditions ("Terms") govern your access to and use of jemba9.com and its publicly available content.

By accessing or using this website, you agree to these Terms. If you do not agree, please discontinue use of the website.

1. About Jemba9

Jemba9 provides engineering, assurance, manufacturing and space technology capabilities, supported by intelligent technologies and connected ways of working.

Information presented on this website is intended to provide a general overview of Jemba9, its capabilities, technologies and business activities.

2. Website Use

You agree to use this website only for lawful purposes and in a manner that does not interfere with its operation, security or availability.

You may not:

• Attempt to gain unauthorized access to website systems or restricted areas

• Introduce malicious code, viruses or other harmful technologies

• Interfere with the website's functionality or security

• Use automated tools to extract website content in violation of applicable law or these Terms

• Misrepresent your identity or affiliation when communicating with Jemba9

• Use website content in a manner that infringes intellectual property rights

Jemba9 reserves the right to restrict access to the website where reasonably necessary to protect its systems, users or business interests.

3. Intellectual Property

Unless otherwise indicated, the content on this website, including text, graphics, logos, visual identities, illustrations, designs, software descriptions and other materials, is owned by Jemba9 or used with appropriate permission.

This content is protected by applicable intellectual property laws.

You may view and download website materials for personal, informational or legitimate business evaluation purposes, provided that you do not remove copyright or proprietary notices.

You may not reproduce, distribute, modify, commercially exploit or create derivative works from website content without prior written permission, except as permitted by applicable law.

The Jemba9 name, logo, Talaria name and associated branding may be trademarks or other protected identifiers of their respective owners.

4. Information and Accuracy

Jemba9 makes reasonable efforts to ensure the information presented on this website is accurate and current.

However, website content is provided for general informational purposes and may be updated without notice.

Descriptions of capabilities, technologies, products, services, specifications and potential outcomes do not constitute binding commitments, guarantees or contractual offers.

Actual capabilities, availability, deliverables, performance requirements and project terms are subject to separate agreements.

5. Talaria and Technology Information

This website may include information about Talaria, Jemba9's intelligent engineering platform, and other technologies under development or offered by Jemba9.

Descriptions of platform features, artificial intelligence capabilities, workflows and potential benefits are provided for informational purposes.

Specific functionality, availability, access rights, performance commitments, data handling obligations and permitted uses are governed by applicable customer agreements and service terms.

Nothing on this website grants a license to use Talaria or any proprietary Jemba9 technology.

6. Engineering and Manufacturing Services

Information about Jemba9's engineering, assurance, Space Technology and manufacturing capabilities does not constitute a binding offer to perform services.

Any engagement involving engineering services, technology development, manufacturing, testing or related activities will be governed by a separate written agreement defining the applicable scope, responsibilities, commercial terms and technical requirements.

7. Confidential and Sensitive Information

Submitting information through the website does not automatically establish a confidential, contractual or professional relationship with Jemba9.

Please do not submit confidential business information, proprietary technical data, export-controlled information, classified material or other sensitive information through general website forms without prior authorization and appropriate security arrangements.

Any confidentiality obligations must be established through a separate agreement or otherwise arise under applicable law.

8. Third-Party Links

Our website may include links to third-party websites, applications or resources.

These links are provided for convenience and do not necessarily imply endorsement.

Jemba9 does not control and is not responsible for third-party content, policies, security or availability.

9. Disclaimer of Warranties

To the extent permitted by applicable law, this website and its content are provided on an "as is" and "as available" basis.

Jemba9 makes no warranties, express or implied, regarding uninterrupted access, error-free operation, completeness, accuracy or suitability of website content for any particular purpose.

Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Jemba9 and its officers, employees, affiliates and representatives will not be liable for indirect, incidental, consequential, special or punitive damages arising from your use of or inability to use this website.

This includes, where legally permissible, losses resulting from website interruptions, inaccuracies, unauthorized access or reliance on website information.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

11. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use and protect personal information.

Please review the Privacy Policy at https://jemba9.com/privacy-policy.

12. Changes to the Website or Terms

Jemba9 may modify, suspend or discontinue website content or functionality at any time.

We may also update these Terms periodically.

Revised Terms will be posted on this page with an updated effective date. Continued use of the website after changes become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

13. Governing Law

These Terms are governed by the laws of the State of Colorado, United States, without regard to conflict-of-law principles, except where mandatory applicable law requires otherwise.

Any disputes arising from these Terms will be subject to the jurisdiction of the appropriate courts located in Colorado, to the extent permitted by applicable law.

14. Contact Information

For questions regarding these Terms & Conditions, please contact:

Jemba9

1475 S Fordham Street, Suite J9

Longmont, CO 80503

United States

Email: sales@jemba9.com

Website: https://jemba9.com

Privacy Policy

Effective Date: October 15, 2026
Last Updated: October 15, 2026

Jemba9 respects your privacy and is committed to responsible handling of personal information.

This Privacy Policy explains the categories of information we may collect through jemba9.com, how we use and share information, and the privacy choices available to you.

1. Who We Are

Jemba9 provides engineering, assurance, manufacturing and space technology capabilities, supported by intelligent technologies and connected ways of working. For this Privacy Policy, “Jemba9,” “we,” “us,” and “our” refer to the Jemba9 organization operating jemba9.com.

This Policy applies to personal information processed through our publicly available website and related website communications. Customer-specific products, services, employment arrangements or contractual engagements may be subject to separate privacy notices or agreements.

2. Information We Collect

We may collect information you choose to provide through website contact forms or email, including your name, company or organization, email address, telephone number, areas of interest, message, and other information you voluntarily provide.

When you visit the website, technical information may be processed to operate and secure it, such as IP address, browser and device details, requested pages, timestamps, referring pages, and diagnostic and security logs.

Please do not provide sensitive personal information, classified material, export-controlled information or confidential technical data through general website forms.

3. How We Use Information

We may use personal information to respond to inquiries; evaluate potential business relationships; communicate about relevant Jemba9 capabilities; operate, maintain and improve the website; investigate misuse and protect our systems; comply with legal obligations; and establish, exercise or defend legal claims.

Where permitted by applicable law, we may follow up about relevant services or events. You may ask us to stop promotional communications at any time.

4. Legal Bases for Processing

Where the EU or UK General Data Protection Regulation applies, our legal bases may include consent; our legitimate interests in securely operating a business website and responding to inquiries; steps you request before entering into a contract; performance of a contract; or compliance with legal obligations, depending on the processing activity.

When processing is based on consent, you may withdraw that consent at any time without affecting earlier lawful processing.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies needed for functionality, security or preferences. Optional analytics, advertising or marketing technologies, if deployed, should be described in a cookie notice or consent interface where required by law.

You may control cookies through your browser and any available consent settings. Disabling cookies may affect certain site features.

6. Sharing Personal Information

We may share information with service providers who assist with website hosting, form processing, business communications, technical support and security, subject to appropriate contractual safeguards.

We may also share information with professional advisers, regulators or authorities where required by law or reasonably necessary to protect rights and interests. In a merger, reorganization, financing or sale of assets, relevant information may transfer subject to applicable protections.

Any legally defined “sale” or “sharing” of personal information must be assessed against our actual practices and applicable law; this Policy does not claim that such activities occur.

7. International Transfers

Jemba9 is based in the United States. Depending on your location and our providers, personal information may be processed in the United States or in other countries with different data protection laws.

Where transfer safeguards are required, we will use an appropriate lawful transfer mechanism.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described here, including managing inquiries, maintaining business records, securing the website, resolving disputes and meeting legal requirements.

Retention periods depend on the nature of the data, processing purpose and applicable law. When information is no longer required, we take reasonable steps to delete or anonymize it, or securely retain it as legally required.

9. Security

We use reasonable technical and organizational measures intended to protect personal information from accidental loss, unauthorized access, disclosure, alteration and misuse. No transmission method or storage system is completely secure.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights to access, correct, delete or obtain a copy of your personal information, to object to or restrict processing, to withdraw consent, and to appeal certain privacy decisions.

To submit a request, contact sales@jemba9.com. We may verify your identity and apply relevant legal exceptions. If you live in the European Economic Area or United Kingdom, you may also lodge a complaint with your local data protection authority.

11. Children's Privacy

Our website is intended for business and general informational audiences, not children under 16. We do not knowingly collect personal information from children through this website. If you believe a child submitted information, please contact us.

12. Third-Party Websites

The website may contain links to third-party services and websites. Their privacy and security practices are governed by their own notices, not this Policy.

13. Updates to This Policy

We may update this Privacy Policy as our website, services or legal obligations change. We will post the revised version here with an updated Last Updated date and provide any additional notice legally required.

14. Contact Us

For privacy questions or requests, contact:

Jemba9

1475 S Fordham Street, Suite J9

Longmont, CO 80503

United States

Email: sales@jemba9.com

Website: https://jemba9.com

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